How to Deliver World Class Customer Service

How to Deliver World Class Customer Service

January 17, 2018
Lower Commons, Pine Room
10:00 AM to 11:30 AM

A must-attend workshop for anyone who communicates with customers. More than just how to answer the phone, this workshop will provide skills, tips and techniques on how to interact with customers and how to head off problems and rise to a level of service excellence. This workshop is a great refresher for all and a good investment of time for new employees and student assistants.